Frequently Asked Questions

Answers to the most common queries

How long does it take to set up?
How do you help increase attendance?
How do you help boost Net Promoter Score?

Scroll down, for answers to these and more.

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FAQs

Got a question? Answers to the most common ones we hear are below

How do I get started?

Let’s jump on a call.
We’d love to get to know you, your company, and the challenges you are looking to solve.
After that we can give you a demo, help you select the right package and get you set up.

How long does it take to set up?

A matter of hours. After our initial kick off call, to understand your priorities and learn about your engagement goals, our team will set up your account.Within 72 hours, your account will be active, and ready to start onboarding and engaging members.

How much does it cost?

It's a straightforward monthly fee, based on the number of "intro's you send a month.
This means prices can start from as little as $0.10, depending on the number of intro’s you wish to send per month.
All new clients receive one free round of intro’s to test the platform, and decide on the volume of intro’s that make the most sense for them.

When will we see results?

Clients typically hear feedback as soon as the platform launches. Expect to hear people exclaiming “You're my person”, when meeting their intro for the first time.The full benefits are realised once all of your members are onboarded, and are fully engaged in the platform - the more a client supports this by highlighting the benefits to their members, the quicker this typically happens.

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